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Sydney 09 March

Parramatta Park

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Sydney Info

  • Venue, Dates & Hours

    Download Sydney 2019 will take place at Parramatta Park.

    Saturday 9 March 2019 at Parramatta Park. Gates open at 11.00am with music commencing at midday and going through until 11.00pm.

    As a “people’s park”, Parramatta Park is 160 years old and holds great cultural and historical significance. The Park is now home to many events and festivals throughout the year and is easily accessible from Sydney’s CBD by car, train or bus. It is located on the western edge of the Parramatta CBD and is an easy walk from Parramatta and Westmead railway stations or the Rivercat terminal

  • Event Map
    DOWNLOAD THE EVENT MAP (2.6 MB PDF)
    Download Festival Event Map
  • Be Nice

    We don’t accept any discrimination towards any individual or groups of individuals.
    Irrespective of the background of the individual, be that gender, race, disability, age, religion or belief, sexual orientation, gender reassignment, marital or civil partnership status, pregnancy or maternity. We are proud of the diverse nature of our festivals and their customers, if you see or experience anyone undermining this – no matter the severity – please report it immediately to one of our onsite staff.

    • Look after yourself, don’t overdo it, and look out for others.
    • Take care, especially at night. Strong shoes for walking are a good idea.
    • Decide on a meeting point with your friends. Choose a time and place to meet up later in case you get separated from each other.
    • Give any passing security or emergency vehicles plenty of space to pass and don’t ride on vehicles.
    • Look after yourself, keep hydrated and make sure you know where the drinking water is located.
    • Prepare for the weather, bring sunscreen but don’t forget your waterproofs too.
    • Pre-plan a time and place to meet with your friends in case you get separated and lose one another.
    • Drink responsibly, know your limits and pace yourself.
    • Keep your phone charged in case you’re separated from your friends.
    • Those with chronic conditions such as epilepsy, asthma and diabetes should bring all their usual medications to cover the festival period, and to be aware they may require hospital treatment if they don’t take it.

  • Transport

    We highly encourage catching public transport to Download Festival.

     

    BY TRAIN

    Parramatta Park is a short walk from both Parramatta and Westmead train stations. Refer to Transport NSW to plan your trip.

    If arriving at Parramatta station your best Park entrance is via George & O’Connell St gate.

    If arriving at Westmead station your best Park entrance is via Macquarie St gate.

     

    BY BUS

    The Parramatta bus terminal is located next to the Parramatta train station in Darcy and Argyle Streets. Refer to Transport NSW to plan your trip.

    The Parramatta Shuttle Bus is a free transport solution that connects tourists, residents and commuters to the commercial, retail and recreational landmarks of the city. It runs every 10 minutes, seven days a week.

    The bus operates on a continuous loop around the city centre, with three stops near Parramatta Park. For Download we recommend Stop 4 (O'Connell Street) - ideal for the Crescent event space.

     

    BY CAR

    Due to the event taking place, there is no parking within the park grounds. For parking outside of the park, you can use this handy interactive map  made by local council to find the nearest options.

    In addition to street parking, there are also various multi-story car parks available around the city within 500m walking distance of the park.

     

    BY RIVERCAT

    Parramatta Park is a short walk from the Charles Street wharf along pleasant riverside walking paths. Refer to Transport NSW to plan your trip.

  • 18+ Only

    Download Festival IS STRICTLY AN 18+ EVENT. NO CHILDREN UNDER 18 ARE ALLOWED, NO EXCEPTIONS. VALID PHOTO ID REQUIRED TO ENTER THE EVENT, PURCHASE AND/OR CONSUME ALCOHOL.

    Below is a list of the acceptable Adult (18+) ID required to enter the festival;

    • A driver's or rider's licence or permit (issued by an Australian State or Territory or any foreign country)
    • Australian passport or a foreign passport issued by another country
    • NSW / VIC photo card (issued by Roads and Maritime Services NSW / VIC Roads)
    • Proof of age card issued by a public authority of the Commonwealth or of another State or Territory for the purpose of attesting to a person's identity and age
    • Keypass (over 18) identity card issued by Australia Post
  • Entering the Festival

    Please review the ALLOWED & BANNED list for a stress-free entry process.

    For your safety bag searches and wanding will also take place at the festival entry gates. Please note any bags larger than 30cm x 20cm will need to be stored at on our onsite Cloakroom at the festival entry gate (more on the Cloakroom plus banned items below). 

    At any time during the entry process if you have questions, ask for assistance from Festival Staff located at the front gates

    On arrival at Download, please have your Ticket and acceptable ID ready to be checked.The festival is an e-ticket only event, so please ensure you have downloaded all your tickets well in advance and have the barcodes ready to scan before arriving at the site to avoid being denied entry. Tickets cannot be collected/printed at the venue.

     

    Park entry is via Pitt & Macquarie St gate entrances and George & O’Connell St gate entrances. Once inside the park, Festival Entry is located across from the Old Government House building. This also includes express entry to RIP lanes and disability access lanes.

    On arrival at the Festival gates, please have your Ticket and acceptable ID ready to be checked. You can either print your PDF ticket or display it on your phone. It is imperative you receive your festival wristband at the Gate entry. 

    For your safety, bag searches and wanding will also take place at the festival entry gates. Please note any bags larger than 30cm x 20cm will need to be stored at on our onsite Cloakroom at the festival entry gate (more on the Cloakroom plus banned items below). 

  • Companion Card Policy

    Holders of a National or State issued Companion card may request a companion ticket equivalent to the ticket type held by the Companion Card holder. Upon approval of request, Download Festival will issue companions a complimentary ticket to the event to accompany a person with disability.

    To request a Companion Card ticket, please email [email protected] including the following details:

    • Confirmation email from ticketing agent with proof of valid ticket to the event
    • Scan of valid Companion Card
    • Name of Companion
    • Email address of Companion

    Service Animals and other animals that provide assistance to patrons with disabilities are allowed at this event.

    If you have any enquiries regarding disabled access and facilities at the festival, please contact [email protected]

  • Lost & Found Policy

    If you have lost something dear to you, all hope is not lost.

    Crowdfind is an awesome web-based platform that allows you to log your lost item and make enquiries about that item in real time by logging your claim below.

    For collection, you will have to make a claim for your item via the Crowdfind website and someone will get back to you.

    Any items located and not collected during the event will incur a $15 postage fee payable via direct deposit.

    If you have found something dear to someone else, please head to the Information Booth located besides the Captain Morgan bar to drop it off and our wonderful team will do our best to return it to its owner.

    Any lost property handed in over the festival will be held for 28 days after the event in our lost property department.

    Any lost property not claimed by its rightful owner after 28 days will be disposed of in the following manner:

    • Valuables (e.g. Identification, licences, credit cards) will be handed to the local Police Station.
    • Clothing, and any other reusable non-valuable items in good order will be donated to local charities.
    • All other items will be disposed of or destroyed.

     

  • Market & Food Stalls

    Applications for 2019 have closed. Thanks for your interest.

  • Allowed and Banned Items

    There will be a Police presence at Download Festival.

    At Download Festival, common sense applies. This includes the requirement to ban some specific items so we can ensure general safety and patron comfort. The list is also in place to make sure we’re following the letter of the law. Here is a list of what you CAN & CAN’T bring into the festival. 

    ALLOWED:

    • Backpacks (maximum bag size permitted is 30cm x 20cm)
    • Small cameras
    • Medication
    • Sunscreen will be available around the festival.
    • Re-usable water bottles (no aluminium or glass)
    • Studded fashion (ex. belts) is acceptable but again, common sense applies. If you can injure yourself with it, don’t wear it!

    BANNED:

    • Selfie sticks
    • Milk crates
    • Weapons of any kind
    • Laser lights
    • Water pistols
    • Protest Paraphernalia incl. banners
    • BYO alcohol from home
    • Bags or backpacks larger than 30cm x 20cm
    • No steel capped boots
    • No studded belts
    • No food. Exceptions will be made to people with allergies & medical conditions.
    • Aerosol containers (including sunscreen and personal beauty products)
    • Professional cameras or recording devices
    • GoPro cameras
    • Drones or any other remote flying device
    • Totems, Flags, Banners
    • Coolers of any kind (exceptions may be made for medical use)
    • Glass and metal containers of any kind
    • Fireworks, flares & sparklers (all strictly monitored)
    • Illegal and Illicit substances of any kind
    • Drugs or drug paraphernalia
    • Umbrellas (use raincoat, poncho instead)
    • Radios or walkie-talkies
    • Pets. This does not include Service Animals or other animals that provide assistance to patrons with disabilities.
    • Skateboards, scooters and bicycles inside the festival
    • Tents, canopies, or shade structures of any kind
    • Unauthorized/unlicensed vendors are not allowed. No unauthorized solicitation and materials including handbills, flyers, stickers, beach balls, give-aways, samples, etc.
    • No Chairs of any kind
    • No Inflatable furniture (rafts, chairs, etc.)
  • Cloakroom

    Cloakroom facilities are available at the Festival entrance for a fee of $5 per cloaked item. 

    If you do bring a banned item to the event, you can cloak this item. You do not have to cloak your bag if it’s within the maximum bag size of 30cm x 20cm.  

  • Weather

    Be sure to keep checking the local weather as it is ever changing. No umbrellas are permitted due to safety so make sure you bring raincoats otherwise we have Download ponchos available at the merchandise tents. Download festival will proceed rain, hail or shine. 

  • Water

    Empty plastic/reusable water bottles may be brought into the Venue for refilling from water stations. NO metal, glass or aluminium bottles will be allowed.   

    Free drinking water is available around the site and located on the patron map.

  • Safety & Medical

    Your safety is our priority and we make every effort to create a friendly and secure environment at the festival. 

    If you or anyone around you require first aid or assistance, please either make your way to a first aid tent or speak to the nearest security guard who can make radio contact with our medical team. 

    You can also call the Patron Safety Hotline on 1300 940 928. You will find signs showing this number and your nearest location around the site.

    There are also Chill Out spaces located next to each medical tent in addition to ample shade and seating.

  • Ticketing

    Have you downloaded your tickets yet?

    The festival is an e-ticket only event, so please ensure you have downloaded all your tickets well in advance and have the barcodes ready to scan before arriving at the site to avoid being denied entry. Tickets cannot be collected/printed at the venue.

    Follow these steps to access your tickets:

    - Click here to access your My Ticketmaster account.

    - Enter your email address and password in the appropriate fields and click "Log In".
    - Under "My Tickets" select the order you wish to view. Click "More Order Details".
    - Select the tickets you wish to download/print.

     

    Have you used Ticket Forward to send tickets to friends?

    If you have used Ticketmaster’s Ticket Forward feature to send festival tickets to friends, please ensure you remind them that they must accept your forwarded tickets and download/print them beforehand to avoid being denied entry at the venue.

    Handy tips on how to send and receive Ticket Forward tickets can be found here. If you require further assistance with Ticket Forward, please click here to submit an enquiry and one of our friendly customer service agents will then be in contact with you.

    Be careful of third party ticket sellers such as Viagogo and Stub Hub. The best way to avoid fraudulent ticket sales is by purchasing tickets from the Official Download website and links.

     

    Tickets will be available at the gate for $199 General Admission, $315 RIP Sydney and $399 RIP Melbourne up until 9pm

  • RIP

    There are dedicated express entry lanes and cloak rooms for RIP patrons at each of the festival entrances. You will receive your RIP Souvenir laminate on entry at the gate when you receive your wristband.

    Please note you must be wearing BOTH wristband AND laminate to gain access to the exclusive RIP area.

    Your RIP laminate includes your drink voucher that can be redeemed at the RIP bar with your Souvenir cup. Due to health and safety regulations, cups may not be reused at the bar, and can only be reused at the free water stations around the site.

     

    Each RIP Sydney Ticket Holder receives:

    1 x Event Ticket to Download Festival Sydney

    Entry via dedicated RIP lanes

    Dedicated RIP cloak room

    Dedicated RIP Zone including:

    Exclusive Download Festival official merchandise stand with some limited edition items

    Exclusive Download RIP Souvenir Laminate

    Re-usable souvenir Download souvenir festival cup

    One (1) complimentary drink

    Exclusive fancy dunnies

    Complimentary wifi and phone charging services

    Shade and seating areas

  • Disability Access

    Disabled Parking: If you have a disabled parking permit, you can apply for a parking spot via the customer service email address [email protected]

    You must provide evidence of your parking permit. Instructions on how to access the car park will be emailed to you. It is on a first come, first served basis.

    Special Access Entry Lane: There will be a special access entry lane at the festival. Please ensure you use this lane.

    The Site: Parramatta Park is a green fields site and therefore has areas of rough terrain.

    Special Access Viewing Platform: Is located at the Red and Black Stages Front of House area. You will be given a Special Access wristband on entry which will give you and your companion (if you have a Companion Card) access to the viewing platform. You must be registered with Download Customer Service [email protected] prior to the event.

    Disabled Toilets: Are located around the site and marked on the patron map

  • Contact Us

    We are ready before, during, and after the festival to answer any questions you may have. Please be patient - we receive a large number of enquiries and will endeavour to answer your questions as soon as we can.

    For all questions relating to ticket purchases, delivery, payment etc. please email Ticketmaster at [email protected] or call 136 100.


    If you are interested in volunteering at Download please email [email protected]

    For General enquiries please email [email protected]

     

  • Sponsors

     OP FOOTER LOGO

    OPTUS PERKS PRESALE – Exclusive Download pre-sale available to Optus customers, thanks to Optus Perks from 9am Friday September 21 2018 until 11.59pm Friday September 21 2018.

    Optus Perks is about giving you the good stuff. There’s heaps of goodies like access to discounted movies, sport, competitions, pre-sales and events. Find out more at optusperks.com.au.

    JD Transparent

    Jack Daniel's has been with the band since 1892, the year he opened two saloons on the Lynchburg town square – the White Rabbit and the Red Dog – he also formed a band. He knew that music had a way of bringing people together. Proudly joining all free spirits at Download this March. Jack Daniel's. Music's First Independent Label. 

    YH FOOTER LOGO

    Like most good stories, ours started over a beer. Meeting on opposite sides of the bar, Richard Adamson and Oscar McMahon got talking over their love of beer and view that the Australian beer should be more adventurous, innovative and fun. By keeping things local, reducing environmental impact, and collaborating with likeminded, passionate, creative people, Young Henrys stands behind an unwavering vision to brew beer and distil spirits the local community loves and is proud to call their own.

    Captain Morgan

    My Crewmates, you’ve arrived at Download! Captain Morgan is stoked to be a part of your adventure this year, bringing you tasty drinks and good times with your mates. Whether it’s treasure or epic tunes you seek, you’ll find plenty of both with me, see you in the mosh pit!

    RAGE 2 LOGO CMYK LightBkg v2 1526378818 whiteBETHESDA R W

    Dive headfirst into a dystopian world devoid of society, law, and order. RAGE 2 is an open world full of insanity, delivering a carnival of carnage where you can go anywhere, shoot anything, and explode everything!

    SJ FOOTER LOGO

    Made the Old School way. 80 Proof. Bold & Smooth as Hell.

    DTT RockONGrunge INVERTED Flat

    Down To Test is taking the piss. Literally. Take a quick confidential STI test and get access to the exclusive V.I.Pee area, complete with free swag, charging docks, clean toilets and your chance to win Live Nation concert tickets!  

     

  • Merchandise Voucher

    If you purchased a ticket prior to Ozzy Osbourne’s cancelation announcement on Tuesday 19 February at 5.00pm AEDT, then you can redeem your online merchandise voucher to the value of $45 from www.24hundred.net until Friday 8 March 2019 at 5.00pm AEDT. Vouchers can only be redeemed online until this date. They cannot be redeemed at the show.

    For more information on how to redeem your voucher, head here. 

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